Hurricane Watch/Warnings Prior to Departure:
If an official watch or warning (Category 1 or higher) is issued by the relevant local government or the National Hurricane Centre/ Tropical Prediction Centre and if theHurricane is forecast to affect a destination within the Watch or Warning area during the passengers scheduled holiday or If a hurricane has passed through the destination within one week prior to departure:
We will offer the following options:
1. Change Departure Dates:
• Option to change dates for the same flight, hotel and duration (travel must be completed by December 16, 2014 for one week holiday and December 10, 2014 for a 2 weeks holiday) at no additional cost.
2. Change Destinations:
• Option to change to another Sunquest destination not affected by a hurricane
• Must pay for price difference at system rate if higher
• No refund if the cost is lower
3. CANCEL FOR A FULL REFUND:
• Full refund (excluding travel insurance)
If you choose to continue with existing travel arrangements under the above described situations, no compensation or refund will be offered.
Hurricane While In Destination:
If passengers are repatriated or evacuated either due to an impending hurricane or due to conditions following
a hurricane more than 48 hrs after departure or
If passengers choose to make their own way home following a hurricane watch or warning (Category 1 or higher) or after a hurricane has passed, we will offer the following:
Future travel credit:
• Valid for two years for the value of the price paid for the package holiday including airfare.
• Does not include airfare or incidental expenses.
• Does not apply to air only passengers.
If passengers are repatriated or evacuated either due to an impending hurricane or due to conditions
following a hurricane less than 48 hours after departure we will offer the following:
Future travel credit:
• Valid for two years for the value of the price paid for the package holiday including airfare.
• Does not include incidental expenses
• Does not apply to air only passengers.
Sunquest Hurricane Policy is valid for all Mexico and Caribbean departures between June 1 & Nov. 30, 2014.
This policy is subject to change or withdrawal at any time. |