Hurricane Policy - Hola Sun Holidays!

Hola Sun Holidays hurricane policy is in effect to ensure the peace of mind of our passengers when a hurricane may threaten their vacation arrangements. The hurricane protection policy is applicable for all departures from June 1 to November 30, 2014 for ITC packages and air only booked through Hola Sun Holidays.

If a category 1 or greater hurricane warning has been forecast by the relevant local government to affect your holiday destination, within a week of the scheduled departure date, then you may choose from one of the following options:

Change of Departure Date:

*You may change to a different departure date at the same destination. Travel must be completed before Dec 15. You will have to pay the difference in rate if the cost is higher. (If the rate is lower than originally booked, no refund will be given).

Change of Destination:

You may change to another destination within CUBA offered by Hola Sun Holidays, with travel completed within 4 weeks of the original travel date. Clients will have to pay the difference in rate if the cost is higher. (If the rate is lower than originally booked, no refund will be given).

Cancel with a full refund:

If the scheduled departure is delayed by more than 24 hours or the flight is cancelled by Hola Sun Holidays, then you will receive a full refund, net of insurance.

Resume travel as originally planned:

You may choose to travel as originally booked if Hola Sun Holidays is operating to destination.

In destination: In the event of a hurricane in destination where you maybe possibly be at risk, you will be evacuated to a safe location. All changes to bookings must be made prior to 24 hours of the original departure time.

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Hola Sun Holidays Hurricane Policy!

In destination: In the event of a hurricane in destination where you maybe possibly be at risk, you will be evacuated to a safe location. All changes to bookings must be made prior to 24 hours of the original departure time.


** The hurricane policy is subject to change and/or can be cancelled at any time without notice**




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